Ngoc Thai is the Product Director at LOTTE Innovate Vietnam, where she leads product strategy, innovation, and operational efficiency. She brings extensive experience in the IT industry, having held senior roles in product management, project management, strategy, and driving the digital and business transformation.
She is dedicated to building customer-centric solutions, improving efficiency, and delivering market-fit products. As the head of the Product Division, she drove initiatives in product launch, agile practices, and proposal development. Earlier, she co-led the eCommerce team, overseeing product lifecycles, operations, and releases.
Ngoc combines strategic vision with hands-on execution, with strengths in product launch, agile methodologies, and user experience. She is driving AI adoption to enhance customer experience and operational efficiency, helping position LOTTE Innovate Vietnam at the forefront of digital innovation.
